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Shipping & Returns

Ordering, Shipping and Return Policies

Ordering Policy:

Mojave Moon will accept internet/website, phone, fax, or email orders.

We accept credit cards, money orders, PayPal, and personal checks (orders placed with personal checks will not be shipped until check has cleared the bank).

Shipping Policy:

    • Mojave Moon will insure all shipped merchandise for the value purchased.
    • Mojave Moon will provide standard USPS Priority ground shipping, UPS, DHL or FedEx from Mojave Moon to anywhere in the United States (International rates can be provided upon request and may be an additional charge).
    • The customer is responsible for payment of shipping on all returned and exchanged merchandise.
    • International customers are responsible for paying all duties and taxes.
      Express mail services are NOT available for International Orders.
     

 

 Shipping Rates:

Up to $50..............add $9.95
$51 to $75...........add $11.95
$76 to $100........add $13.95
$101 to $150.......add $16.95
$151 to $200.......add $18.95
$201 to $300......add $22.95
$301 to $400......add $27.95
$401 to $500......add $34.95
over $500...........add $39.95
International Orders: Add an additional $30 USD.

 Return Policy:

  • We want you to love everything you buy from us. If you don't, if it falls short of your expectations, you can exchange it, or return it for a refund, 30 days from the date of purchase. No questions, no hassles. That's our promise to you. That's how we do business. Sorry postage and handling charges are not refundable.
  •  While we hope you are completely satisfied with your purchase the first time, you can exchange our merchandise with just additional shipping charges.  All merchandise must be in new condition with the tags still attached.
  •  For simple returns please complete the return/exchange portion of your receipt, then return it with the merchandise, your exchange/return will be process as soon as we receive it.
  • Custom ordered items CANNOT be returned or exchanged!
* All sale items are final.
 
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